CareXM | Knowledge Base

Getting Started 1

• We have a new Knowledge Base! Click here:

Using CXM 1

• We have a new knowledge base! Click here:

Troubleshooting/FAQs 1

• We have a new Knowledge Base! Click here:

Insights 17

• *Insights Overview*
• Activities By Call Code
• Activities by Organization
• Activities by Status
• Agent Summary

View all 17

Using the App 1

• We have a new Knowledge Base! Click here:

Client Call Connectivity 0

Client EMR Connectivity 2

• CXM Integrations
• MatrixCare - Patient transfer service line Issue (Admit new before Discharge old)

Using TouchPointCare 59

• TouchPointCare Help Guide
• System Security - Log in
• System Security - User Access Control
• Managing Participants - The Concept
• Managing Participants - Add New Participant

View all 59