Insights

Data reports

*Insights Overview*
Insights shares data collected from the telephony system and mobile application and statistics gathered from the Care XM clinical service. Combining this da...
Mon, 18 Apr, 2022 at 2:28 PM
Activities By Call Code
To access Insights, go to https://insights.carexm.com  You will use the same login information that you use to access CXM to log into Insights. This mea...
Mon, 18 Apr, 2022 at 2:29 PM
Activities by Organization
To access Insights, go to https://insights.carexm.com  You will use the same login information that you use to access CXM to log into Insights. This mea...
Mon, 18 Apr, 2022 at 2:29 PM
Activities by Status
To access Insights, go to https://insights.carexm.com  You will use the same login information that you use to access CXM to log into Insights. This mea...
Mon, 18 Apr, 2022 at 2:30 PM
Agent Summary
To access Insights, go to https://insights.carexm.com  You will use the same login information that you use to access CXM to log into Insights. This mea...
Mon, 18 Apr, 2022 at 2:33 PM
Average Calls Per Patient
To access Insights, go to https://insights.carexm.com  You will use the same login information that you use to access CXM to log into Insights. This mea...
Tue, 19 Apr, 2022 at 8:04 AM
Average Speed of Answer
To access Insights, go to https://insights.carexm.com  You will use the same login information that you use to access CXM to log into Insights. This mea...
Tue, 19 Apr, 2022 at 8:05 AM
Billing Actions by Organization
To access Insights, go to https://insights.carexm.com  You will use the same login information that you use to access CXM to log into Insights. This mea...
Tue, 19 Apr, 2022 at 8:06 AM
Call Volume by Call Code
To access Insights, go to https://insights.carexm.com  You will use the same login information that you use to access CXM to log into Insights. This mea...
Tue, 19 Apr, 2022 at 8:07 AM
Call Volume by Disposition
To access Insights, go to https://insights.carexm.com  You will use the same login information that you use to access CXM to log into Insights. This mea...
Tue, 19 Apr, 2022 at 8:07 AM