Insights

Data reports

Call Volume by Hour Heat Map
To access Insights, go to https://insights.carexm.com  You will use the same login information that you use to access CXM to log into Insights. This means ...
Tue, 11 Oct, 2022 at 4:06 PM
Contact Detail Report
To access Insights, go to https://insights.carexm.com  You will use the same login information that you use to access CXM to log into Insights. This mea...
Tue, 19 Apr, 2022 at 8:08 AM
Insights Dashboard
Insights shares data collected from the telephony system and mobile application and statistics gathered from the Care XM clinical service. The dashboard dis...
Thu, 22 Dec, 2022 at 11:35 AM
Installed App Version
To access Insights, go to https://insights.carexm.com  You will use the same login information that you use to access CXM to log into Insights. This mea...
Tue, 19 Apr, 2022 at 8:09 AM
Nurse State Detail
To access Insights, go to https://insights.carexm.com  You will use the same login information that you use to access CXM to log into Insights. This mea...
Tue, 19 Apr, 2022 at 8:10 AM
Product Licenses by Organization
To access Insights, go to https://insights.carexm.com  You will use the same login information that you use to access CXM to log into Insights. This mea...
Sun, 13 Nov, 2022 at 2:18 PM
Staff Time by Work State
To access Insights, go to https://insights.carexm.com  You will use the same login information that you use to access CXM to log into Insights. This mea...
Tue, 19 Apr, 2022 at 8:11 AM